Return & Refund Policy

What is Covers & All's Return Policy?

We are committed to providing you with high-quality products, carefully inspecting each one to ensure it is free of defects before shipping. However, in rare instances where you receive a product that is damaged, defective, has stitching irregularities, a size discrepancy, is materially different from your order, has printing errors, or any other issues, please get in touch with us. Your satisfaction is our top priority.


Here's how to proceed:

  1. Notify Us Within 3 Days: Raise a ticket under "My Account" on our website. Include image proof and a clear description of the issue.
  2. Review Process: Our team will review your case within 12 hours and provide a whether a refund, replacement, or other appropriate resolution. While Covers & All will make the final decision on any return request, we always strive to ensure a fair outcome for our customers.
  3. Return (If Necessary): If a return is required, use a reliable shipping method with proof of delivery. If the issue is our fault, we will cover the return shipping costs. Otherwise, you will need to cover the initial costs, which may be reimbursed after inspection.
  4. Condition of Returns: Returned items must be in their original, unused condition.

Please Note: Customized products are only eligible for replacements.


Delivery Dates:

  • Guaranteed delivery dates on the website are based on the assumption that all information needed to process the orders, including print-ready graphic artwork and files, is received with the order. If there is any delay in getting the required information from the customer, it might delay the delivery date.
  • We use FedEx, UPS, DHL, or USPS as our shipping carriers. In rare cases, there might be a delay with the shipping carrier. In such instances, we do not take responsibility for the delay.

What is Covers & All's Warranty?

Covers & All offers a comprehensive 180-day (6 months) warranty covering product failures or ink problems due to manufacturing defects within this period. For other issues such as transit damage, shipping errors, or quality defects upon receiving your order, please report them within 3 days.

To initiate a warranty claim, log into 'My Account,' navigate to 'Help and Support,' select the appropriate reason, and provide a detailed description along with clear images. Our team will review your request within 12 hours. If the claim is eligible, we will either replace the product at no additional cost or provide a credit equal to its value.

Please note, Covers & All reserves the right to investigate claims to ensure they meet warranty criteria.

Covers & All Canada - Leaders in Customized and Personalized Outdoor Covers and Tarps

Covers & All is a leading e-commerce company that specializes in customized covers and tarps of various sizes and shapes. The company understands that every product has unique specifications, and as pioneers in customized covering solutions, they offer exceptional covers for all kinds of spaces, from residential to commercial properties. The company's bespoke products, which include patio furniture covers, bbq covers, cushions, and pillow covers, and industrial-grade tarps, ac covers, undergo rigorous quality checks to ensure they meet the highest standards of Canada.

The company's skilled craftsmen pay meticulous attention to detail when incorporating customizations, ensuring that every product is of the highest quality. They offer custom-sized and standard-sized products that are designed for specific models and precision fitting. Customers can also personalize their covers by imprinting logos or text on them in a font style and color that blends perfectly with their aesthetics.

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